Shipping

SHIPPING INFORMATION

  • Complimentary Worldwide Shipping
    We offer complimentary shipping to all destinations, ensuring your selection arrives seamlessly at your doorstep, wherever you may be.

  • Made-to-Order Excellence
    All of our creations are made to order, ensuring that each piece is crafted exclusively for you, reflecting the highest standards of quality and personalization. 

  • Multiple Shipments
    Should you order more than one item, please be aware that they may be shipped from two separate locations. Our hybrid fulfillment model blends in-house production with a network of trusted manufacturing partners across the globe, ensuring your pieces are produced with care and delivered promptly.

  • Shipping Origins

    • Art Prints, Stationery, and Candles: These items are dispatched from our carefully selected facilities in the UK, US, and mainland Europe, in collaboration with more than 70 partners globally, ensuring the finest quality and craftsmanship.
    • Woven Jacquard Blankets: Exclusively shipped from our US-based facilities.
  • Customs Duties
    Please be advised that any applicable customs fees are the responsibility of the recipient. These charges, if applicable, are in accordance with local regulations and will be communicated by your customs office.

  • Tracking Your Order
    Once your order has been dispatched, you will receive an email with a tracking link, allowing you to monitor your purchase every step of the way.

  • Dispatch Time
    Orders are typically dispatched within 1-4 business days, with most products leaving our atelier within 24-48 hours of order confirmation.

  • Delivery Timeline
    Your order will generally arrive within 1-3 business days after dispatch, depending on your location and the selected shipping method.

  • Possible Delays
    While we aim for prompt delivery, unforeseen circumstances may cause slight delays. These may include:

    • Incorrectly formatted or incomplete address details
    • Customs and import restrictions
    • Failed delivery attempts (e.g., no one present to receive the order)
    • Postal disruptions or adverse weather conditions

    Should any significant delay arise, our dedicated customer service team will proactively assist. If you believe your order has exceeded the expected delivery window, please contact us at atelier@annalindeman.com for further assistance.

We trust you will enjoy your ANNA LINDEMAN Atelier purchase, and we remain at your service for any questions or inquiries you may have.